Trust & safety

Trust isn't a feature. It's the product.

NoAgency only works if every person and every apartment is verifiable. Here's exactly how we do it.

NoAgency is a neutral platform that connects rent-seekers with property listers. We are not an estate agent, broker, or a party to any tenancy. We verify user identity through reputable third-party identity and security vendors, but you should still confirm ownership and inspect the property before you pay any money or sign anything.

Level 1

Account

Email verification and phone OTP. Every account starts here.

Level 2

Identity

BVN and NIN cross-checked against your selfie with liveness detection and government-issued ID upload.

Level 3

Occupancy

Outgoing tenants prove they live in the apartment with a current utility bill, tenancy agreement, or rent receipt.

Level 4

Property

Live video walkthrough with GPS pin and timestamp. Metadata and admin review required before listings go public.

Fraud signals we monitor

  • Duplicate phone numbers
  • Duplicate photos across listings
  • Unverified rapid posting
  • Suspicious price vs. market
  • Address overlap with flagged listings
  • Document tampering

See something wrong? Report it.

If a listing looks fake, a lister asks you to pay off-platform, or you suspect fraud, use the "Report" button on the listing or profile, or email hello@noagency.ltd. We investigate every credible report and cooperate with law enforcement where appropriate.